Professional Offices
Reliable IT infrastructure for law firms, CPA practices, insurance agencies, and real estate brokerages.
The Challenge
Professional offices—law firms, CPA practices, insurance agencies, real estate brokerages—depend on reliable technology to serve clients effectively. You handle sensitive client information requiring proper security and confidentiality. Clio, QuickBooks, Microsoft 365, DocuSign, and MLS systems must work seamlessly. When computers crash, networks slow down, or scanners malfunction during closings, productivity stops and deadlines are at risk.
You need IT support that understands professional service operations, knows how to troubleshoot practice management software, can handle high-speed document scanners, and responds quickly to keep billable hours flowing and client deadlines met.
How We Help
Email & Cloud Productivity Platforms
We handle complete setup and ongoing support for business email and collaboration tools. Whether your team uses Microsoft 365 or Google Workspace, we manage email configuration, spam filtering, phishing protection, user accounts, and troubleshoot connectivity issues to keep communication flowing.
Technology Infrastructure for Legal & Accounting Teams
Attorneys using Clio or MyCase, CPAs working in QuickBooks or Xero, insurance agents in Applied Epic - they all need reliable computers and networks. We ensure your IT infrastructure performs well, troubleshoot issues, and coordinate with software vendors when problems are application-specific rather than IT-related.
Document Management & Cloud Storage
We configure secure cloud file storage and document workflows. Whether you're storing client files in SharePoint, Dropbox Business, or Google Drive, we handle setup, folder permissions, sync troubleshooting, and e-signature integrations so staff can access documents reliably from office or remote locations.
QuickBooks & Accounting Software IT Support
Running QuickBooks Desktop in multi-user mode requires proper network setup. We configure file sharing, handle database hosting, set up backups, and troubleshoot connectivity. When QuickBooks won't open or shows errors, we diagnose whether it's network, permissions, or an application issue requiring your accountant or QuickBooks support.
Printer, Scanner & Document Workflow Support
We install and maintain network printers, configure high-speed document scanners, and set up scan-to-folder workflows. When printers won't connect, scanners fail during closings, or documents won't route to the right folders, we diagnose and fix the issue quickly.
Secure Data Backup & Business Continuity
We implement and monitor automated daily backups of client files, accounting data, and email. We ensure your business data is protected against ransomware, hardware failure, and accidental deletion - and we test recovery procedures so you know your backups actually work.
VPN & Remote Access Setup
We configure secure remote access so staff can reach office servers, accounting files, or case management systems from home or court. We set up VPN connections and Remote Desktop, maintain security standards, and ensure reliable connectivity for remote work.
New Employee Onboarding & Workstation Setup
When you bring on new attorneys, CPAs, or agents, we handle complete IT onboarding - configure computer, create email account, install software, connect printers, establish VPN access, and ensure they're productive from day one.
Why IT Matters for Professional Services
When technology fails, billable hours are lost. Email downtime means missed client communications. Lost data can damage client relationships and create liability issues. Slow computers frustrate staff and reduce productivity. In professional services, reliable IT isn't just about convenience—it directly impacts your ability to serve clients and generate revenue.
Common Scenarios We Handle
Outlook Email Down Before Client Deposition
Microsoft 365 email stops working before important court filing deadline. We diagnose whether it's a corrupted profile, network connectivity, account credentials, or Microsoft service issue. We restore access quickly and recover any critical messages needed for the deadline.
New CPA Needs Workstation Setup with QuickBooks Access
Bringing on new accountant who needs workstation configured with QuickBooks Desktop multi-user access and secure VPN for remote work. We handle complete IT setup - configure workstation, install software, connect to QuickBooks company file, set up VPN, and ensure proper file permissions for their role.
Fujitsu Scanner Won't Send to Network Folder
Document scanner configured to scan-to-folder for client files suddenly fails during closing. We troubleshoot network share permissions, verify scanner profile settings, check SMB protocol compatibility, and restore scanning functionality for time-sensitive document processing.
Clio/MyCase Slow - Is It Our Internet or Their System?
Attorneys frustrated by slow practice management performance affecting billable time entry. We diagnose whether it's your network bandwidth, internet connection speed, browser cache issues, or Clio/MyCase system performance. We fix infrastructure problems and coordinate with Clio support if needed.