Cloud & Accounts
We manage access, users, and cloud platforms so your team can work securely and efficiently.
Why Cloud Account Management Matters
Cloud services—email, file storage, collaboration tools—are now fundamental to business operations. But they require ongoing administration: adding and removing users, managing permissions, configuring security settings, maintaining backups, and troubleshooting access issues. Poor management creates security vulnerabilities, accessibility problems, and licensing waste.
Professional cloud account management means proper user provisioning, appropriate security controls, organized file structures, and knowing how to leverage cloud tools effectively. It means employees can access what they need from anywhere while keeping your data secure and your costs under control.
What We Do
Email & Domain Management
Configuration and administration of Microsoft 365 and Google Workspace email. We manage domains, DNS records, email routing, spam filtering, and ensure reliable message delivery.
User Account Administration
Adding new users, removing departing employees, resetting passwords, and managing access permissions. We ensure proper onboarding and offboarding procedures to maintain security.
Cloud File Storage
OneDrive, Google Drive, Dropbox, and SharePoint configuration. We set up proper sharing permissions, organize folder structures, and implement backup procedures for cloud-stored data.
Device Management (MDM)
Microsoft Intune and mobile device management for company-owned devices. We enforce security policies, deploy applications, and maintain control over business data on laptops, tablets, and phones.
Identity & Access Control
Multi-factor authentication, conditional access policies, and single sign-on configuration. We balance security requirements with user convenience to maintain proper access controls.
Cloud Migrations
Moving from on-premises email servers to Microsoft 365 or Google Workspace. We plan migrations carefully, execute transfers with minimal disruption, and ensure no data is lost.
Hybrid Environments
Integrating cloud services with on-premises systems. We configure synchronization, manage dual identity stores, and maintain compatibility between cloud and local infrastructure.
Licensing Management
Tracking and optimizing cloud subscriptions. We ensure you're not paying for unused licenses while maintaining appropriate coverage for your users.
How We Do It
We configure cloud environments with proper security baselines from the start—multi-factor authentication, appropriate sharing policies, and organized structures. User provisioning follows documented procedures to ensure consistency and security. We implement monitoring for unusual activity and automated workflows for common tasks like new employee setup.
Ongoing administration includes regular security reviews, license optimization, and user support. We stay current with cloud platform changes and new features that could benefit your business. When employees leave, we follow proper offboarding procedures to revoke access and preserve their data appropriately.
Common Scenarios We Handle
Employee Can't Access Shared Files
A user reports they can't access documents in SharePoint or a shared folder. We verify their permissions, check group memberships, and ensure they're using the correct login credentials to restore access.
Need to Add Multiple New Users
You're hiring several employees and need accounts set up quickly with appropriate access. We create user accounts, assign licenses, configure email, set permissions, and ensure new hires are productive from day one.
Former Employee Still Has Access
Someone left the company but can still access email and files. We immediately revoke credentials, remove device access, transfer data ownership, and implement proper offboarding procedures to prevent future incidents.
Want to Move Email to the Cloud
You're tired of managing an on-premises email server and want to move to Microsoft 365 or Google Workspace. We plan the migration, transfer all email and contacts, configure mobile devices, and ensure a smooth transition.
Why Choose Imperium IT
We manage cloud environments with appropriate security without making them unnecessarily difficult to use. Our administration is consistent and documented, so procedures work the same way every time. We stay current with cloud platform changes and help you take advantage of new features. When users have problems, we resolve them quickly and train them on proper procedures to prevent recurrence.